Advanced Warranty Replacement

Never Miss a Project Moment with Advanced Warranty Coverage

Construction delays are costly. Our Advanced Warranty Replacement Program guarantees next-business-day shipping on all replacement equipment, allowing your time lapse monitoring to continue seamlessly with immediate support.

Next-Day Replacement Guarantee

Receive your pre-configured replacement camera by the next business day to ensure minimal project disruption. Thanks to our streamlined process, your time lapse monitoring will continue with minimal interruption.

Comprehensive Component Protection

Every part of your Buildcam system receives coverage, from the 4K camera module to mounting hardware and solar components. This complete assurance removes unexpected expenses while ensuring peak system performance throughout your project timeline.

Hassle-Free Support Process

Immediate access to technical support with real-time diagnostics during your call. Our dedicated team manages everything from remote troubleshooting to providing prepaid shipping labels, making the warranty process straightforward and effortless.

Performance You Can Count On

Our warranty program delivers measurable results that keep your project moving forward. With rapid replacement times and comprehensive coverage, you're always protected against unexpected equipment issues.

24 hours

Maximum replacement shipping time for covered equipment

1 year

Standard warranty coverage included with every camera

45 minutes

Average setup time for replacement equipment

Protect Your Project Timeline Today

Comprehensive Protection for Your Time Lapse Systems

Immediate Response Protocol

Our Advanced Warranty Replacement Program ensures your time lapse monitoring continues without interruption. Upon contacting our support team, you will be immediately connected with technical specialists capable of performing real-time diagnostics during your call. This system often resolves issues without needing physical replacements, keeping your time lapse capture running smoothly.

Strategic Coverage Elements

  • Complete hardware protection including camera, mounting equipment, and solar components
  • Pre-configured replacement units ready for immediate deployment
  • Remote troubleshooting capabilities for rapid resolution
  • Seamless integration maintenance during equipment transitions

Extended Protection Options

For projects extending beyond the standard one-year coverage, our extended warranty program offers:

  • Duration matching your complete project timeline
  • Priority shipping options for urgent situations
  • Enhanced monitoring tools and preventive alerts
  • Dedicated technical support access

This comprehensive approach ensures your time lapse recording remains consistent and reliable, regardless of equipment challenges that may arise.

Customer testimonials

Find out what our clients have to say about Buildcam!

We really loved the movie-quality time lapse - it was a steal for the production value and the number of videos we asked for on the project. Highly recommend and hope to use them again.
Matt Williams
This is the best product I have ever used! And Buildcam has good customer service team and the customer service team was very knowledgeable answered all of my questions!
Seth Ray
This was a great product to use the customer service was great aswell any and all questions I had were all answered thanks to Luke Great product
Sheldon Sweet

Maximizing Your Warranty Protection

Effectively leveraging your warranty coverage can make a significant difference in maintaining continuous time lapse capture. Our program protects your time lapse camera systems, offering comprehensive support for your construction monitoring needs.

Strategic Implementation

Your warranty coverage begins the moment your camera is installed, providing immediate protection against potential equipment issues. The program's design allows for seamless integration with your time lapse monitoring, ensuring uninterrupted coverage even during equipment transitions.

Proactive Support Measures

  • Real-time system diagnostics during support calls
  • Pre-configured replacement units for rapid deployment
  • Remote troubleshooting capabilities
  • Comprehensive component coverage
  • Streamlined replacement process

Extended Coverage Benefits

For projects extending beyond the standard warranty period, our extended coverage options deliver additional layers of protection and support. Benefits include priority shipping, enhanced monitoring capabilities, and dedicated technical support access, ensuring reliable time lapse recording throughout your project's duration.

Ensuring Continuous Project Success

The Advanced Warranty Replacement Program exemplifies our commitment to maintaining your project's time lapse monitoring. Our approach combines rapid response times with comprehensive support to minimize potential disruptions to your construction monitoring.

Practical Implementation

Upon encountering equipment issues, our streamlined process ensures quick resolutions:

  • Immediate access to technical support
  • Real-time system diagnostics
  • Next-business-day shipping on replacements
  • Pre-configured equipment ready for deployment
  • Prepaid return shipping materials

Ongoing Support Structure

Beyond immediate equipment replacement, our program provides:

  • Regular system health monitoring
  • Preventive maintenance alerts
  • Integration support for existing workflows
  • Technical consultation for optimal performance

Future-Proof Protection

As construction projects evolve, our warranty program adapts to meet changing needs. We continuously update our support protocols and equipment configurations to ensure reliable time lapse monitoring.

Transform Your Project Management Today

Experience the future of construction monitoring. Schedule a demo to see our solutions in action.

FAQs

What is the support process like if I need to use the warranty?

The support process includes immediate access to technical support with real-time diagnostics during your call. The team manages remote troubleshooting and provides prepaid shipping labels, making the warranty process straightforward and effortless.

How long is the standard warranty coverage, and are extended options available?

Every Buildcam comes with a standard one-year warranty coverage. For projects extending beyond this period, extended warranty options are available to match your complete project timeline.

How quickly will I receive a replacement under the warranty program?

The Advanced Warranty Replacement Program guarantees a maximum replacement shipping time of 24 hours for covered equipment, ensuring your project experiences minimal downtime.

What components of my Buildcam system are covered by the warranty?

The warranty covers every part of the Buildcam system, including the 4K camera module, mounting hardware, and solar components. This comprehensive coverage ensures that your entire system is protected against unexpected failures.

What does Buildcam's Advanced Warranty Replacement Program include?

Buildcam's Advanced Warranty Replacement Program ensures next-business-day shipping on replacement equipment, minimizing project disruptions. It offers comprehensive protection for all Buildcam system components, including cameras, mounting hardware, and solar components, backed by hassle-free technical support and real-time diagnostics.