PRIVACY NOTICE

Last Updated: 10 Mar 2025

buildcam.io (doing business as buildcam.io) ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://buildcam.io, or any website of ours that links to this privacy notice.
  • Use our web-based applications, mobile applications, or other software platforms.
  • Interact with us through email, phone, or other communication channels.

1. Introduction

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information. By using our Services, you consent to the practices described1 in this policy. We encourage you to read this policy carefully to understand your rights and how we handle your information.

2. Information We Collect

We collect various types of information, including:

  • Personal Data:
    • Full name, email address, postal address, and phone number.
    • Usernames and passwords for account creation and access.
    • Professional information, such as job title, company name, and industry.
    • Payment information (e.g., credit card details) processed by our payment processors. We do not store full payment details.
    • Any content you upload or create using our Services, including project details, images, and videos.
    • Communication preferences and history.
    • Any feedback or survey responses.
  • Usage Data:
    • IP address, browser type, operating system, and device information.
    • Referring website, pages visited, and time spent on our website.
    • Log data, including access times and dates.
    • Cookies and other tracking technologies data (see Section 4).
    • Information about how you interact with our applications and services.
  • Location Data:
    • If you enable location services, we may collect information about your device's location. This can be used to improve our services and offer location-based features.
  • Camera/Image Data:
    • If you use our services that utilize camera or image collection, we will store those images and any data derived from those images.

3. Why We Collect and Use Personal Data

We use your data for the following purposes:

  • To Provide and Improve Our Services:
    • To create and manage your account.
    • To process transactions and provide customer support.
    • To personalize your experience and deliver relevant content.
    • To diagnose and resolve technical issues.
    • To improve the functionality and user experience of our Services.
  • Communication:
    • To send order confirmations, invoices, and other transactional communications.
    • To respond to your inquiries and provide support.
    • To send marketing communications and promotional offers (with your consent).
    • To send service updates and important notifications.
  • Analytics and Research:
    • To analyze usage patterns and improve our Services.
    • To conduct research and development.
    • To generate aggregated and anonymized data for statistical purposes.
  • Security and Compliance:
    • To protect our Services and users from fraud and abuse.
    • To comply with legal obligations and enforce our terms of service.
    • To protect our rights and the rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities.2 You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features3 of our Services.

  • Types of Cookies:
    • Essential cookies: Necessary for the operation of our website.
    • Performance cookies: Collect information about how you use our website.
    • Functionality cookies: Remember your preferences and settings.
    • Targeting cookies: Used to deliver personalized advertisements.
  • Third-Party Analytics:
    • We may use third-party analytics tools, such as Google Analytics, to analyze website traffic and usage. These tools may use cookies and other tracking technologies.

5. Data Sharing and Disclosure

We may share your data with:

  • Third-Party Service Providers:
    • Payment processors, cloud hosting providers, and email service providers.
    • Analytics and marketing platforms.
    • Service providers that help us with customer service and support.
  • Business Transfers:
    • In the event of a merger, acquisition, or sale of assets.
  • Legal Obligations:
    • To comply with legal requirements, such as court orders or subpoenas.
    • To protect our rights and the rights of others.
    • To prevent fraud or illegal activity.
  • With Your Consent:
    • We may share your information with third parties when you provide explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data.
  • Secure servers and firewalls.
  • Regular security assessments and updates.
  • Access controls and authentication procedures.
  • Employee training on data security best practices.

7. User Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request4 to correct any inaccurate or incomplete data.
  • Deletion: You can request to delete your personal5 data, subject to legal limitations.
  • Opt-Out: You can opt-out of receiving marketing communications.
  • Data Portability: You can request to receive a copy of your data in a portable format.
  • Restriction of Processing: You can request to restrict the processing of your data.
  • Withdraw Consent: Where the legal basis of our processing is consent, you can withdraw that consent at any time.
  • To exercise these rights, please contact us at [email address removed].

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period6 is required or permitted by law. We will securely delete or anonymize your data when it is no longer needed.7

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children under8 13. If you believe we have collected data from a child under 13, please contact us immediately at [email address removed], and we will take steps to delete the information.

10. Universal Opt-Out Mechanisms

We honor browser settings and universal opt-out mechanisms as a verifiable consumer request to follow through on your opt-out rights.

11. International Data Transfers

If we transfer your data to countries outside of your jurisdiction, we will implement appropriate safeguards to ensure your data is protected.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting9 the new policy on our website or10 by other appropriate means. Your continued use of our Services after any changes constitutes your acceptance of the new policy.

13. Company Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

  • Mailing Address: 422 N. Railroad Ave., Loveland, CO 80537
  • Customer Support Email: support@buildcam.io
  • Phone Number: 970.999.0040

14. Legal Compliance

We strive to comply with all applicable data protection laws, including GDPR, CCPA, and other relevant regulations.

Disclaimer: This updated privacy policy is intended as a more detailed template. It is essential to consult with a legal professional to ensure compliance with all applicable laws and regulations specific to your business and jurisdiction.